FAQs
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We do not believe in selling client's needs, rather they should be free to make a choice. We make our money from charging a simple annual listing fee from the professionals listed on Vetted Adviser. However, those listed are vetted and their ongoing feedback dictates their ongoing listing with Vetted Adviser, or not.
The advisers don't share their fees with us or pay for the introduction. We like to keep it simple and transparent, by charging them an annual listing fee.
We vet all our members listed, to enable prospective clients to make a more informed choice. Those who have signed up, have agreed to be vetted, providing clients with a more transparent view of them and their services.
To be listed on Vetted Adviser, all advisers must pass our vetting procedure, which includes:
- Accreditations - we request certification details and verify this
- Insurance - we require proof of Professional Indemnity insurance. All members must supply this information for our verification.
- References - we request references from previous clients, so that we can verify the quality of the service provided.
- Company registration checks - we verify a company is registered to trade and verify details held.
- Monitoring - advisers agree to be continuously monitored, via their client's feedback. This determines their ongoing listing on Vetted Adviser.
Members have agreed to be vetted and monitored by Vetted Adviser; however, they are individual businesses. We therefore are unable to guarantee the services they provide. For some who may be regulated, we are happy to share feedback information with the regulator.
If, in the unlikely event the service received is not to your satisfactory, then please share the experience on your feedback to us, which will be available for others to see. Vetted Adviser welcomes feedback from clients, as this is the lifeblood of the business and determines whether an invitation to be listed is extended to an adviser or not.